 414141 Carcabs are based in Brighton, Sussex, and have been using the NetDespatch web services since 2002, for several of their major clients.
Authorised users needing a cab can log onto the 414141.co.uk website 24 hours a day to arrange a pick-up. There are no delays as the request is transmitted directly to the advanced Courier Systems Controller despatch system at 414141 HQ, and once it has been accepted by the operator, an automatic acceptance is sent to the customer via email.
In addition to improved purchasing control, the NetDespatch web facilities provide a cost-effective communication mehtod between customer and controller, as they reduce time on the telephone, eliminate paperwork and transcription errors, as well as providing 414141's customers with comprehensive management reports.
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