NetDespatch "delivers more" rapid global growth throughout 2010
23rd November 2010

NetDespatch, a leading provider of web-based shipping technology solutions for postal and parcel carriers worldwide, has again achieved 100 per cent transaction growth in 2010. Working in partnership with carriers such as Yodel, New Zealand Post, APC Overnight, DHL Sameday, Collect+, Nightline, Nordic Parcels and Royal Mail, NetDespatch enables hundreds of thousands of organisations globally to use advanced web services to produce shipping labels and track deliveries through their chosen carrier networks.

End users include on-line retailers such as Marks and Spencer and Boohoo.com, catalogue companies such as Shop Direct Group and many specialist suppliers of wine, food and gifts, such as Berry Bros, Cook Foods and The Cheese Society. These companies use a variety of electronic methods of integration to link their warehouse systems directly to the NetDespatch Velocity platform, ensuring accuracy of data, cost savings in the supply chain and improved delivery performance.

NetDespatch’s continuing growth, and that of their customers, illustrates how some businesses buck the trend in times of recession. Businesses have to focus on efficiency and save costs, and the NetDespatch Software as a Service (SaaS) solution, which provides not only the software, but also a complete hosted hardware platform and monitoring services, is revolutionising the way in which delivery services are provided and managed. New developments by NetDespatch in 2010 included a first of its kind Integrated Shipping Labels web service to allow companies to electronically request the information they need to embed the carrier tracking label information within their own delivery labels, saving paper, print and the manual effort in using two separate labels.

"We won several major contracts this year, including Home Delivery Network – now part of Yodel – which is the UK’s largest home delivery network. More than a thousand Yodel customers are now using NetDespatch Velocity web services and systems integration tools. We are also responsible for the entire processing platform for Collect+, the innovative parcel returns and collections service available through 3,500 PayPoint stores in the UK," says Becky Clark, NetDespatch CEO.

"In the postal sector, Royal Mail will shortly introduce NetDespatch powered Tracked services for both next day and standard services, and overseas, New Zealand Post has built its ground-breaking RedClick on-line lodgement tool for retailers and wholesalers on the Velocity platform. RedClick already allows on line booking for New Zealand Post domestic, inbound and international parcels and packets, producing all the customs documentation and the specific labels required for each of its many services. In 2011, RedClick services will be extended to include Direct Entry Mail into several countries, including Royal Mail in the UK."

Commercial Director Matthew Robertson comments: "NetDespatch has also broadened its end user base to include consumers, by launching eTrader2 an updated version of our 'shopping cart for couriers'. This is an out of the box solution that allows couriers to quickly create an online presence for non-account customers, with slick booking screens, payment secured through PayPal and immediate notification to the carrier. Already used by DHL Same Day and Collect+ we expect this product to take off in 2011."